Freelancer vision app
Comet is a platform that allow companies to work with a community of talented tech and data freelancers
https://www.comet.co
Role: Freelance Product Designer with a focus on User Experience Design
Period: November 2019 - February 2020
As a young company in search of its “product-market fit” Comet has always been very iterative and experiment-driven. Over time, on the Product and Design side, this resulted in a lake of cohesion and consistency in the user experience we offered to our freelancers. Some changes in the strategy of the company and the arrival of a new Head of Product offered a good opportunity to redesign the user experience of the whole application.
Challenge
Working on the user experience of a whole application at once instead of working from one problem / solution to another was really challenging.
We iterated on a lot of different product topics and gathered all our solutions in a prototype of the vision of the app that is used as a visual representation of the coming user experience for the product roadmap.
Process
- User interviews, internal interviews and workshops to build a user journey map with user's painpoints
- Information architecture
- User flow diagrams
- Benchmark of other products
- Wireframe and low-fidelity protoype
Journey map: our persona’s pain-points and questions on a specific phase
User flow diagrams overview with comments and discusions with the product team
User flow diagrams (zoom)
Early pen-and-paper sketches: mission preferences setting (left) and a new timeline based messaging (right) - in french
Low-fidelity prototype: mission recommendation and browsing experience - in french
As this work will slowly roll out during the year, I can't speak about it for now, but I will update that page as things progress.
Main lesson learned
You can't build a great user experience without strong and clear product principle.